About XCNT
The four founders of XCNT came together as a multidisciplinary team from different backgrounds. But their experiences from various positions had one thing in common: it left something to be desired. They were tired of fake cultures where employees were made to feel special, but the culture lacked the substance to make a truly great lasting impact.
"When we started XCNT, we knew that we needed to get our culture right, from the very beginning," said Sebastian Graf, one of the founders. "We wanted to have a way to track employee wellbeing in a fun yet reliable way."
XCNT is a cleantech venture builder. Within six months of launching XCNT in 2019, they found Friday Pulse. At first glance, it seemed a good fit for the company's values.
The business challenge
Creating a positive company culture from the beginning
Our solution
Implemented weekly pulse checks that tracked employee happiness scores and helped them develop weekly habits
Weekly Happiness scores and quarterly Five Ways category scores gave XCNT the data they needed to make informed decisions
Sharing wins and shout-outs was always part of XCNT's culture — Friday Pulse made it easier for people to share what they were grateful for during the week
Impact
- →By implementing Friday Pulse and weekly happiness scores near the company's inception, the founders could see how different events in its lifespan impacted happiness scores, reducing the impact of the pandemic's circumstances
- →Weekly and monthly conversations about happiness scores are a matter of habit at XCNT, leading to improvements whenever scores drop
As the company scales up with employees from around the world, they'll be able to see how new people adapt to the company's culture by keeping an eye on wellbeing scores.
Due to its role as the innovative lighthouse of its parent company's holdings, XCNT is in a position to try new things and experiment with new tools — and has shared its successes in wellbeing with other SMEs that wouldn't have thought they could focus on happiness.
“We tried the platform but stayed flexible to see if there was anything else on the market. After a few months of using Friday Pulse, we found no reason to switch or cancel. It was everything we were looking for. The data from Friday Pulse gives us insights into how our people are doing and lets us know how we can be more supportive.”
“Friday Pulse is a tool that helped us get our culture right from the very first minute we started using it. We were looking for a way to get access to wellbeing insights that were scientifically backed, and we found that in Friday Pulse. With its fun questions that allowed our people to express themselves, to its very important questions about culture, we were convinced that this was right for us. It didn't hurt that it was snappy and looked beautiful too.”
