About WyeWorks
WyeWorks is a software development and consulting agency of 30+ people.
Co-founder José Costa believed the company was already a happy place — they focused on employee wellbeing and made decisions they hoped would keep people happy. Despite that, low morale persisted through one particular project. If the project were to succeed, the team needed to become more engaged and productive.
After encountering Friday Pulse through a TED Talk, José saw it as the serious, data-backed approach to happiness that could help the company be "10% happier."
The business challenge
How to be happier at work when you already focus on wellbeing
Our solution
Measured WyeWorks' happiness scores weekly, and profiled team and organization culture quarterly to establish baselines and track progress
Coached leaders on the right questions to ask their teams, how to interpret results, and how to have conversations about happiness
Research and experience guided where to focus time and energy for the greatest gains in employee experience
Impact
- →Focusing on happiness sent a message that wellbeing was genuinely important, not "fluffy corporate speech"
- →Weekly happiness scores gave WyeWorks the data it needed to make informed decisions
- →Quarterly Culture Profiles act as a barometer for progress as the company tests new approaches
Even though happiness was always a focus for WyeWorks, Friday showed them how to make concerted efforts to cultivate happiness at work.
As an agile company, WyeWorks is always trying a new approach. Friday Pulse helps them test different approaches and measure the impact of these changes on their employees' experience of work.
Friday Pulse is a natural fit for WyeWorks' wellbeing goals and looks to be an important part of their future.
“Our business involves helping companies out of a bad spot. It can lead to us talking about negatives all the time — we spend very little time talking about good things. Friday Pulse helps us reflect on the good things that we do. We acknowledge our wins, and we show appreciation to each other. I'm super, super happy with it. I think Friday was a great add-on to our culture.”
